par99 Privacy Policy

1.Introduction

par99 operates the online gaming and sports betting platform available at par99.pro. This Privacy Policy ("Policy") describes how par99 ("we", "us", "our") collects, uses, stores, shares and protects the personal information of players who register and use our platform. It applies to all data collected through the par99 website, the Android mobile app, customer support channels and any other service we offer.

By registering an account on par99, you acknowledge that you have read and understood this Policy. We have written it in plain language so Pakistani players can understand exactly what data par99 holds and why — without needing a legal background to make sense of it.

This Policy should be read alongside the Terms and Conditions and the Responsible Gaming page, both of which contain additional information relevant to your account and how we manage it.

2.Data We Collect

par99 only collects information that is necessary to operate your account, process transactions, prevent fraud and improve the platform experience. We do not collect data beyond what is needed for these purposes.

We do not collect data from social media profiles, location tracking beyond IP-level geolocation, or any biometric data beyond what is submitted voluntarily during identity verification.

3.How We Use Your Data

Every piece of data par99 collects has a specific, defined purpose. We do not use your information for anything beyond what is listed here, and we do not combine your par99 data with data from unrelated third-party sources for marketing profiling.

• Account management: Creating, verifying and maintaining your par99 player account, including password resets and account security checks.
• Payment processing: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and mobile wallets, and processing withdrawal requests to your verified account.
• Identity verification: Confirming that account holders are genuine, aged 18 or above, and that payment methods belong to the account holder — not a third party.
• Fraud prevention and security: Detecting duplicate accounts, suspicious betting patterns, money laundering activity and unauthorised account access.
• Customer support: Resolving queries, processing complaints and providing account assistance through live chat and email.
• Platform improvement: Analysing aggregated, anonymised gameplay and navigation data to improve the par99 website and app experience for Pakistani players.
• Responsible gaming: Monitoring account activity to identify players who may benefit from deposit limits, cooling-off periods or self-exclusion tools.
• Communications: Sending account notifications, deposit confirmations, withdrawal updates and — where you have opted in — promotional messages about bonuses and offers like PSL Cricket specials.

4.Payment Data & PKR Transactions

par99 processes all player transactions in PKR (Pakistani Rupees). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank account or a debit/credit card, the relevant transaction reference and account identifier are recorded against your par99 account.

Full payment credentials — such as card numbers or bank account passwords — are never stored directly on par99 servers. Payment processing is handled through the respective provider's own secure infrastructure. par99 only retains transaction references, amounts, dates and the account identifiers needed to match payments to the correct player account.

• par99 will never display your full payment account number or card details on-screen or in communications.
• Transaction histories stored on par99 are used solely for withdrawal matching, bonus wagering verification and fraud detection.
• par99 does not share your payment details with any party other than the payment processor handling the specific transaction.

5.Cookies & Tracking

par99 uses cookies and similar tracking technologies on the website and within the Android app to maintain session state, remember your preferences and analyse how players navigate the platform. Cookies do not contain your password, payment details or any directly sensitive personal data.

• Essential cookies: Required for core platform functionality — keeping you logged in during a session, remembering your preferred language or region settings, and securing your account against session hijacking.
• Analytics cookies: Used to collect anonymised data on page visits, navigation paths, device types and session durations. This helps us identify which parts of par99 work well and which need improvement.
• Preference cookies: Store your display settings, game lobby filters and notification preferences so you do not have to reset them on every visit.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from staying logged in or accessing certain features. Analytics and preference cookies can be disabled without affecting core account functionality.

par99 does not use third-party advertising networks or behavioural tracking cookies that follow you across unrelated websites.

6.Data Sharing

par99 does not sell, rent or trade your personal data to any third party for commercial purposes. Data is only shared in the following strictly limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, banks and card networks receive only the data necessary to process your specific transaction.
• Identity verification providers: Where a third-party KYC service is used to verify your age or identity, the relevant documents are shared securely with that provider for verification purposes only.
• Fraud prevention and security partners: Anonymised risk signals may be shared with security service providers to help detect and prevent fraud, account abuse and money laundering activity.
• Legal obligations: par99 may disclose personal data if required to do so by law, court order or at the lawful request of a competent authority. We will only disclose the minimum data necessary to comply with any such requirement.

All third parties with whom par99 shares data are required to handle that data securely and only use it for the specific purpose for which it was shared. par99 does not permit third-party partners to use your data for their own marketing or commercial purposes.

7.Data Retention

par99 retains your personal data for as long as your account remains active, plus a reasonable period after account closure to allow for the resolution of any pending queries, disputes or legal obligations. The general retention periods applied are:

• Active account data: Retained for the full duration of your account activity on par99.
• Transaction records: Financial records including deposits, withdrawals and bonus activity are retained for a minimum of five years after the transaction date, in line with standard financial record-keeping practices.
• Identity verification documents: Retained for a minimum of five years from the date of submission, or longer if required by applicable law.
• Support communication logs: Retained for up to two years from the date of the last interaction, unless the matter is subject to an ongoing dispute.
• Analytics data: Anonymised and aggregated analytics are retained indefinitely as they cannot be linked back to individual players.

When data is no longer required, par99 deletes or anonymises it securely. Data that has been anonymised — meaning it can no longer be linked to you as an individual — may be retained for statistical analysis purposes without a fixed deletion date.

8.Your Rights

As a par99 player, you have the following rights over your personal data. You can exercise any of these rights by contacting par99 support through live chat or by emailing the support address listed in Section 12.

• Right to access: You can request a copy of the personal data par99 holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can also update most details directly from your account settings.
• Right to deletion: You can request that par99 delete your personal data. Note that certain data — particularly financial transaction records — may be required to be retained for legal or fraud prevention reasons even after an account is closed.
• Right to restrict processing: In certain circumstances, you can ask par99 to stop actively processing your data while a dispute or verification is underway, without requiring full deletion.
• Right to opt out of marketing: You can withdraw consent for marketing communications at any time without affecting your account or transactional messages.

9.Security Measures

par99 takes the security of your personal data seriously. We use a combination of technical controls and operational practices to protect your information against unauthorised access, disclosure, alteration or destruction.

• SSL/TLS encryption: All data transmitted between your device and par99 servers is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar when on par99.pro.
• Encrypted data storage: Sensitive personal and financial data is encrypted at rest in par99's database infrastructure.
• Access controls: Internal access to player data is strictly limited to staff who need it to carry out their specific role. Access is logged and audited.
• Two-factor authentication: Optional 2FA is available for your player account and is strongly recommended, particularly if you use JazzCash or Easypaisa for high-value transactions.
• Session management: Inactive sessions are automatically timed out to prevent unauthorised access on shared devices.

While par99 takes all reasonable precautions, no internet-based platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for par99, do not share your login credentials, and contact support immediately if you suspect unauthorised activity on your account.

10.Minors

par99 is strictly an adults-only platform. Registration is not permitted for anyone under the age of 18. We do not knowingly collect personal data from minors.

During registration, players must confirm their date of birth. par99 may request supporting identity documents — such as a CNIC — to verify that a player is 18 or above before activating full account functionality, including deposits and withdrawals.

If par99 becomes aware that a minor has registered an account or provided personal data, that account will be closed immediately, all balances forfeited, and any associated data deleted in line with our data retention policy. If you believe a minor has accessed par99, please contact our support team through live chat immediately.

11.Policy Updates

par99 may update this Privacy Policy from time to time to reflect changes to our platform, services, data practices or applicable legal requirements. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes that affect how we use your personal data, par99 will notify registered players via an in-app notification or account message. Continued use of par99 after the publication of an updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this page periodically, especially before making large deposits or withdrawals, to stay informed about how your data is handled.

12.Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please reach out to the par99 support team: